Privacy Policy

About This Privacy Policy

This Privacy Policy explains how Ali Raza Solutions (“we,” “us,” or “our”), operated by Engineer Ali Raza and accessible at engineeraliraza.site (the “Website”), collects, uses, stores, and protects your information when you visit the Website or contact us about our services. By using the Website, you agree to the practices described in this Privacy Policy. This Privacy Policy applies to everyone who visits the Website or contacts us about our services.

1.Who We Are

Ali Raza Solutions is a WordPress, WooCommerce, and React Native development and digital marketing business founded by Engineer Ali Raza, based in Lahore, Punjab, Pakistan, and serving clients across the United States, United Kingdom, and United Arab Emirates. This Privacy Policy covers the data we handle through the Website. For any privacy questions, contact us at ali@alirazasolutions.com.

2.Information We Collect

We collect only the information needed to respond to you and operate the Website:

• Information you provide. When you submit our contact form, email us, or message us on WhatsApp, we collect your name, email address, phone number, and the contents of your message or project brief.
• Automatically collected data. Like most websites, our servers and analytics tools may record your IP address, browser type, device information, referring page, and pages viewed, along with the date and time of your visit.
• Cookies and similar technologies. We use cookies to keep the Website functioning and to understand how visitors use it (see Section 5).

We do not knowingly collect financial account numbers, passwords, or government-issued ID numbers through this Website.

3.How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or proposals;
• Deliver, manage, and support the services you request;
• Improve the Website’s content, performance, and security;
• Send project-related updates or, where you have opted in, occasional service updates; and
• Comply with our legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties.

4.Legal Bases for Processing

Where the UK GDPR or EU GDPR applies, we process your data on the basis of your consent (which you can withdraw at any time), our legitimate interests in operating and improving our business, and to take steps to enter into or perform a contract with you.

5.Cookies & Analytics

The Website may use cookies and third-party analytics (such as Google Analytics) to measure traffic and improve the experience. You can control or disable cookies through your browser settings; disabling them may affect some Website features. Where required by law, a cookie banner will request your consent before non-essential cookies are set.

6.Third-Party Services

We rely on trusted third-party providers to run the Website and communicate with you. These may include our web hosting provider, email provider (Google), WhatsApp (Meta), website analytics, font and asset delivery (such as Google Fonts and Font Awesome), and website-screenshot previews. Each provider processes data under its own privacy policy. We share only what is necessary for these services to function.

7.How We Share Information

We disclose personal information only: (a) to the service providers described above; (b) when required by law, regulation, or valid legal process; or (c) to protect the rights, property, or safety of our clients, our business, or others. We do not otherwise share your information.

8.Data Retention

We keep inquiry and client information only as long as needed to respond to you, deliver services, and meet legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it in line with this Privacy Policy.

9.International Data Transfers

Because we serve clients internationally and operate from Pakistan, your information may be processed in countries other than your own. Where required, we take reasonable steps to ensure your data receives an adequate level of protection.

10.Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the UK and EU have these rights under the GDPR; California residents have similar rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them. To make a request, email ali@alirazasolutions.com and we will respond within the timeframe required by applicable law.

11.Data Security

We use reasonable technical and organizational measures — including HTTPS encryption and access controls — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12.Children’s Privacy

The Website is intended for business clients and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

13.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Significant changes will be posted on this page, and your continued use of the Website after changes take effect constitutes acceptance of the revised Privacy Policy.

14.Contact Us

If you have any questions about this Privacy Policy or your personal data, contact:

Ali Raza Solutions — Engineer Ali Raza
Email: ali@alirazasolutions.com
WhatsApp: +92 302 763 8745
Location: Lahore, Punjab, Pakistan