Terms of Service

Agreement to These Terms of Service

These Terms of Service (“Terms”) govern your access to and use of engineeraliraza.site (the “Website”) and any development, marketing, design, or consulting services provided by Ali Raza Solutions, operated by Engineer Ali Raza (“we,” “us,” or “our”). By using the Website or engaging our services, you (“you” or the “Client”) agree to these Terms of Service. If you do not agree, please do not use the Website or our services. Your use of our services is subject to these Terms of Service at all times.

1.Services

We provide WordPress and web development, WooCommerce and e-commerce builds, technical SEO and performance marketing, creative and design work, and native mobile app development (React Native and Firebase), among related digital services. The specific scope, deliverables, timeline, and price of any engagement will be defined in a written quote, proposal, or statement of work agreed between you and us (the “Project Agreement”). If a Project Agreement conflicts with these Terms of Service, the Project Agreement controls for that engagement.

2.Quotes, Pricing & Payment

• Quotes are valid for the period stated in the quote and are based on the scope described at that time.
• Unless otherwise agreed in writing, projects require a deposit before work begins, with the balance due at the milestones set out in the Project Agreement.
• Prices are exclusive of any third-party costs (such as hosting, domains, premium plugins, themes, licenses, or ad spend) unless expressly stated.
• Late payments may pause work and delay delivery. We reserve the right to withhold final deliverables until payment is received in full.

3.Project Scope, Revisions & Timelines

Each Project Agreement defines the included deliverables and number of revision rounds. Work requested outside the agreed scope (“scope changes”) may be quoted and billed separately. Timelines are good-faith estimates and depend on timely feedback, content, and approvals from you. We are not responsible for delays caused by late Client input or by third parties.

4.Client Responsibilities

You agree to provide accurate information, required content and assets, timely feedback and approvals, and any access credentials needed to complete the work. You confirm that any materials you supply (text, images, logos, data) do not infringe the rights of others and that you have permission to use them.

5.Intellectual Property & Ownership

Upon full and final payment for an engagement, ownership of the final custom deliverables created specifically for you transfers to you, except for: (a) third-party components, plugins, themes, fonts, or libraries, which remain subject to their own licenses; and (b) our own pre-existing tools, code, and know-how, for which you receive a non-exclusive license to use as part of the deliverable. Until payment is complete, all work product remains our property.

6.Portfolio & Promotion

Unless you request otherwise in writing, we may display completed work, including screenshots and a link to your live site, in our portfolio, on engineeraliraza.site, and in marketing materials, identifying you as a client. We will never disclose confidential business information in doing so.

7.Third-Party Services & Licenses

Projects often rely on third-party platforms and products (for example WordPress, WooCommerce, hosting providers, payment gateways, plugins, and APIs). Your use of those products is governed by their own terms and licenses, and we are not responsible for their availability, changes, pricing, or discontinuation.

8.Warranties & Disclaimers

We deliver our services with professional skill and care. Except as expressly stated in a Project Agreement, the Website and our services are provided “as is” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific business outcomes such as rankings, traffic, sales, or revenue, as these depend on many factors outside our control.

9.Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, or business, arising from the Website or our services. Our total liability for any claim relating to an engagement will not exceed the amount you paid us for that engagement.

10.Cancellation & Refunds

Either party may cancel an engagement in writing. If you cancel, you remain responsible for work completed up to the cancellation date, and deposits covering work already performed are non-refundable. Any refund of amounts paid in advance for work not yet performed will be handled as set out in the Project Agreement and these Terms of Service.

11.Confidentiality

Each party agrees to keep confidential any non-public business, technical, or personal information shared during an engagement and to use it only for the purpose of that engagement. This obligation continues after the engagement ends.

12.Privacy

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms of Service.

13.Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles. Any dispute will be subject to the jurisdiction of the courts of Lahore, Punjab, Pakistan, except where mandatory consumer-protection laws in your country of residence provide you additional rights.

14.Changes to These Terms of Service

We may update these Terms of Service from time to time. The “Last updated” date reflects the current version. Your continued use of the Website or our services after changes take effect constitutes acceptance of the revised Terms of Service.

15.Contact Us

Questions about these Terms of Service? Contact:

Ali Raza Solutions — Engineer Ali Raza
Email: ali@alirazasolutions.com
WhatsApp: +92 302 763 8745
Location: Lahore, Punjab, Pakistan